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Alarm Management Services For Engineers and Operators

Alarm management is arguably one of the most important functions of your SCADA system. However, operators are frequently flooded with more alarms than they can adequately handle and as a result may ‘miss’ the most important alarms, misdiagnosing and mis-responding to adverse situations. Unfortunately, you can’t buy a piece of software or do a one-off project and call it ‘job done’ when it comes to alarm management, it is a process of continuous improvement.

At SAFEgroup Automation (SGA) we’ve worked closely alongside our customer base improving their alarm systems and associated situational awareness capabilities for many years. During that time, we have developed a wide range of tools, solutions and best practice methods to assist our clients. Our approach to alarm management is very practical. Our aim is to provide cost-effective, integrated tools to inform and enable your ‘frontline’ of operators, technicians and engineers.

Alarm Redirection Summary.

The tools can either be used standalone or as a complement to other great third-party tools, such as the Wonderware® Alarm Advisor or solutions from companies like PAS and MAC Solutions.

These tools cover items such as:

Alarm management rationalisation tools:

  • Tools to assist in classifying, prioritising and standardising alarms.

  • Identification of the problem and nuisance alarms.

  • Configuration management tools.

  • Integration and support for other third-party tools and master alarm databases.

Alarm process engineering support and solutions:

  • Online integrated response and help procedures.

  • Alarm workflow reporting and management, including integrations with work order systems.

  • Advanced Disabled and shelved alarm management.

  • Advanced alarm redirection rosters, escalation workflows and third-party integrations.

ANSI/ISA-18.2 Alarm Management Life Cycle support services:

  • Stakeholder engagement and workshops

  • Standards documentation.

  • Reports, recommendations and implementation.

Example of Identification Report of Problem Alarms.

If you would like to find out more, please contact SGA to see what alarm management solution we can provide for your SCADA system.

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